Understand
API and single sign-on
Connect your own systems. Fetch SaysScore and reviews, report orders so customers are invited automatically, and give reviews from the thank-you page the Verified purchase label.
What you get
What you get
Score and reviews
Fetch SaysScore, breakdown and reviews as JSON and show them in your own design. No key required.
Orders from any system
Report orders from your own system, so customers are invited by the same rules as from a webshop.
Verified purchase
Create an order token on your server, so reviews from the thank-you page get the Verified purchase label.
Secure
Calls with a key are signed with HMAC, and calls more than 5 minutes old are rejected.
How it works
How it works
Create an API key
Under Settings and API and webhooks, choose Create new. You need the Owner or Admin role.
Store the key securely
It's only shown once. Put it in your server's environment variables, never in your website's code.
Report the orders
Send each order with the status paid, delivered, cancelled or refunded.
The customer is invited
When the order has been delivered, the customer gets an invitation 5 days later.
Which plan
Which plans include the feature?
- Free€0foreverIncluded in the plan
- Start€33per mo.Included in the plan
- Growth€109per mo.Included in the plan
- Partner€269per mo.Included in the plan
API keys and public calls are included on all plans. Orders are saved on all plans, but invitations from them require a plan with automatic invitations. Compare all plans
Questions
Questions and answers
No. The API key is free on all plans. Invitations from orders require a plan with automatic invitations.
Read more in the Help centre
- Help centreCreate, store and revoke API keysYou create the API key for free under Settings, API and webhooks. It's only shown once.
- Help centreFetch score and reviews with the APIScore, breakdown and reviews can be fetched as JSON without a key from api.trustsays.com.
- Help centreReport orders with the API and send invitationsYour system reports orders to POST /v1/orders with a signed API key, and delivered orders trigger invitations.
- Help centreLimits and errors in the APIOrders can be reported up to 600 times a minute. Here are the limits and the errors the API can respond with.
Related features
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